Return & Refund Policy

At Pawz & Co., we're committed to providing premium, thoughtfully formulated care products for dogs. We want every customer to feel confident when purchasing our products.

Pawz & Co. products are coming soon on Amazon. They are not yet available for purchase.

All purchases completed on Amazon are subject to the applicable Amazon return and refund policies, including any product-specific eligibility requirements.

Pawz & Co. does not currently process returns, exchanges, or refunds independently for orders placed through Amazon.

If you purchased CALM Care Wipes through Amazon and would like to request a return or refund:

• Sign in to your Amazon account.
• Navigate to Your Orders.
• Locate your Pawz & Co. purchase.
• Select the available return or order-support option and follow Amazon's instructions.

Return eligibility, refund amounts, and processing times are determined by the policies applicable to your Amazon order.

If your order arrives damaged, defective, or incorrect, please use Amazon's order-support or return process to request assistance.

You may also contact Pawz & Co. regarding product quality concerns through the Contact Us page on our website.

Contacting Pawz & Co. does not replace Amazon's return process or guarantee a refund outside the applicable order policies.

Our website, pawzco.co, currently provides product information. When purchasing becomes available, customers will be directed to Amazon.

We do not currently accept payments or process product orders directly through this website.

If direct purchasing becomes available on pawzco.co in the future, we will update this policy to explain the return and refund terms applicable to those purchases.

For general product questions or concerns, please use the Contact Us page at pawzco.co.

For order-specific returns, refunds, and delivery issues, please begin with Amazon's order-support process.

This policy does not limit any rights or remedies that customers may have under applicable law.